Delivery & FAQ
Everything about your order.
Area
The Hague and surroundings, up to 30 km around our studio. Do you live further away? Get in touch, we can often arrange something.
Times
Monday to Friday 18:00-21:00. Saturday 09:00-12:00. No deliveries on Sundays.
Ordering
Order before 14:00 for delivery the next day. Orders placed after 14:00 will be delivered the day after that.
Costs
€4.95 up to 10 km from our studio in The Hague, €7.50 for 10 to 30 km. You will see this before you check out.
Frequently asked questions
Where does House of Saule deliver flowers?
We deliver in The Hague and surroundings, up to 30 km around our studio. On the product page, you can check whether we deliver to your address using your zip code. Do you live further away? Get in touch, we can often arrange something.
Until what time can I place an order?
Order before 14:00 and your bouquet will be delivered the next day between 18:00 and 21:00 (Monday to Friday) or on Saturday morning between 09:00 and 12:00. Ordered after 14:00? Then we will schedule it for the day after that. We only purchase the flowers after your order is placed, so every bouquet is fresh.
Can I have flowers delivered on a specific date?
Yes. Select your preferred delivery date on the product page. We deliver from Monday to Saturday, not on Sundays. If you do not choose a date, we will deliver on the first available day.
Will I receive the exact bouquet from the photo?
No. We work with a rotating selection of fresh and seasonal flowers. The photos illustrate the style, color palette, and look of the product. Your bouquet will be curated especially for you.
Which size should I choose?
The bouquets come in S (€35), M (€55), and L (€95). S looks lovely on a table, M fills the room, and L is a real eye-catcher. Looking for something custom? Check out Saule Atelier.
Can I specify a color preference?
Each collection has its own style. For fully customized work, we recommend Saule Atelier.
What if no one is home?
We will call or text the phone number provided with your order first. If there is no answer, we will take the bouquet back to the studio. You can still pick it up within three days; after that, the claim expires.
How do I care for my bouquet?
Clean vase, fresh water, cut stems at an angle, and remove leaves below the water line. Change the water every two days. Keep flowers out of direct sunlight and away from heaters and ripening fruit. Every bouquet comes with our Flower Care Guide.
Can I take out a subscription?
Yes. For your home, you choose the size and frequency yourself, see the subscription. For your business, there is the business subscription. With a 6-month term, you get a 5% discount, and 10% for 12 months.
Do you offer business flowers?
Yes. With The Weekly and The Swap, we provide recurring flowers for shops, hospitality, and offices. Read more at For your business.
Do you also provide flowers for events?
Yes. House of Saule provides flowers and styling for private events, dinners, pop-ups, brand activations, and other occasions. View Event & Styling.
Do you handle weddings?
Yes. For weddings, we work on request and create a proposal that matches the location, style, and scale of the day.
Can I give flowers as a gift?
Yes. Have a bouquet delivered to the recipient's address, or give a gift card of €35, €50, €75, or €100. It will be sent directly via email and is valid for 12 months.
Which payment methods do you accept?
iDEAL, Apple Pay, and credit card. Everything is handled securely during the checkout process.
Can I still change or cancel my order?
Get in touch as soon as possible via WhatsApp or email. Because we purchase fresh per order, we cannot change or cancel anything free of charge after confirmation.
Is something wrong with my bouquet?
Please contact us within 24 hours of receipt via info@houseofsaule.nl, including a photo. We will always find a suitable solution.